Practical questions
The small details that matter.
The essentials before you book. For any detail about your stay, the Conciergerie des Vallées remains your point of contact.
Your stay
How many guests can stay?
The house accommodates up to 8 guests in 4 bedrooms: a suite with a 160 × 200 cm bed, a bedroom with a 140 × 190 cm bed and two bedrooms each with 2 beds measuring 90 × 200 cm.
How do arrival and departure work?
You can check in independently using a secure key safe. The Conciergerie sends you the access details before your stay. Check-out is by 10 am.
Are dogs welcome?
Yes, up to 2 dogs are welcome, except in the sleeping area.
Can we host a party?
No. Noisy parties and stag or hen events are not permitted. The house is intended for peaceful stays with family or friends.
Comfort and amenities
Is linen provided?
Yes. Bed linen, bath towels and pool towels are provided. The house is prepared before you arrive, and cleaning is arranged before and after every stay.
Is the house air-conditioned?
Yes, the living area and all four bedrooms are air-conditioned.
Is there an Internet connection?
Yes, Wi-Fi is available in the house and the outdoor areas.
What equipment is provided in the kitchen?
The kitchen has an induction hob, oven, microwave, dishwasher, large refrigerator, Nespresso coffee machine, kettle and toaster, together with the crockery and utensils you need.
Can we wash clothes?
Yes, a washing machine is available in the laundry area in the basement.
How are the bathrooms arranged?
The house has a main bathroom, a private shower room adjoining the main suite and two separate toilets.
Outdoors
Is the pool private and fenced?
Yes. The private 8 × 4 m pool is exclusively for guests staying at the house and is fully fenced. Set below the house, it is not directly overlooked.
Is the pool heated?
No, the pool is not heated.
Is there a barbecue?
Yes, a gas barbecue is available in the garden.
Are pétanque balls provided?
Yes, several sets of pétanque balls are available for use on the pétanque court.
Where are the nearest beaches?
The Pont Cassé and Grain de Sel beaches are less than 10 minutes away by car and around 20 minutes by bike.
For a more natural alternative, a little-known spot is also accessible directly from the house in around 45 minutes on foot or by bike. There are no facilities at this spot.
Where can we park?
There is one covered parking space under the carport. The courtyard has room for several other vehicles.
Is there an electric vehicle charging point?
No, the house does not currently have a charging point. Installing one is among the improvements being considered. Several public charging points are available in the surrounding area.
How can we help preserve the natural setting?
Please respect the peace of the neighbourhood, the wildlife and vegetation around the house, and the waste sorting and recycling arrangements.
Booking and assistance
Where can we find rates and cancellation terms?
Availability, rates and applicable terms are shown on the booking page managed by the Conciergerie des Vallées. The information displayed before you confirm your booking applies.
Who should we contact during our stay?
The Conciergerie des Vallées is your local point of contact. Their contact details are sent to you before arrival and are also available in the welcome information.